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What You Need to Know

There are several factors to consider when choosing your vacuum supplier. The quality of products and services available, trained service technicians, and aftermarket support are all important factors to consider when choosing the proper vacuum partner. Having a reputable manufacturer and supplier that will able to deliver quality products, advise you on proper services, and be able to stay within budget are all important factors in choosing the right vacuum pump supplier. 


  • Trusted manufacturers and trained service technicians 
  • Case studies and previously satisfied customers
  • Proof of their product quality and longevity

A manufacturer that has a good reputation with their company that has trusted products and trained service technicians will be key factors in choosing the correct product for your application and prolonging the life of your equipment. 

Having trained professionals on staff that are ready to answer any questions that you may have regarding vacuum pump technologies or various vacuum processes are important aspects to consider when choosing the right supplier.  It is important to not only have basic vacuum knowledge but also have an understanding of the processes they are being used on, in order to provide the correct technology and solution for each specific customer application. 

When considering what technology or manufacturer to use for your specific application, there are several factors to consider.  Having a knowledgeable partner allows you to identify precisely what equipment will work the best for your application.  It is also important to partner with a company that has certified technicians that can troubleshoot and repair your vacuum pump/system.  

Overall Cost 

  • Upfront cost vs. routine upkeep
  • Maintenance 
  • Service Packages

Whether you are procuring new equipment or replacing outdated units, choosing the correct solution, while staying within your budget is critical. Finding a manufacturer/supplier that has the knowledge to select the best choice of equipment and aligns with your needs should be things to consider during this process. The upfront cost isn’t the only thing to consider, there is also the cost of equipment, cost of maintenance, and loss of production from downtime due to pump/system failures 

In addition, some vacuum pump suppliers may not be factory certified to provide maintenance services and warranty evaluation on their products, so finding a company that has both the quality products AND quality maintenance services will benefit your business. Ask what is provided in any packages offered to find which fits your needs the best. 

Additional Benefits 

  • Trained experts 
  • Customer service 
  • Warranties and service/repair details 

Having trained experts at your disposal when choosing a manufacturing partner puts your business in an ideal position. The level of customer service provided will continue to benefit your business and the financial investment you’ve made. Ensuring that you only work with reputable suppliers and manufacturers will allow you to always get the job done. 

Cullum & Brown has been your local parts and service provider for over 134 years. We make sure that you have access to the high-quality products and services you need to keep your world moving. 

Cullum & Brown is here to guide you through every buying process. We look at the entire application and system to provide the best possible technology for our customer’s needs. Contact us to learn more.